Shipping & Returns

Please contact us for special shipping arrangements.

If you would like to exchange or return a product, please contact us via email at

To help us better serve you, please explain the reason you need to return your purchase.

Unopened and undamaged merchandise may be returned within 14 days and will be refunded less shipping charges and less a restocking fee of 15%.

Some merchandise advertised as “Non-returnable” is sold conditionally without privilege of return.

Once you receive your “Return Merchandise Authorization”, returned merchandise will be accepted when delivered to AbilityHDTV with freight pre-paid. Returned items shipped freight collect or without a valid RMA showing on the outside of the packaging will be refused.

We will be happy to assist you in processing a claim for items damaged in shipment with the freight carrier.